Returns & Exchanges
For in-store and online purchases, returned items must be returned in original condition
Online Purchased Returns
The item(s) must be received by Brother’s within 14 days of the original delivery date.
You may fill out the return information on the Return & Exchange Form OR you may call us at Brother’s
to verify an return at (337) 984-7749 OR you may email us at firstname.lastname@example.org.
Customers are responsible for the shipping and handling costs of returned items, unless there is a problem with the order and
Brother's agrees to pay for return shipping prior to the return being shipped out.
We suggest mailing all returns in the original shipping packaging.
Please mail all returns with "Attention Online Dept" to: 101 Arnould Blvd. Lafayette, LA 70506
You can also return your online purchases to our storefront On The Boulevard at 101 Arnould Blvd. Lafayette, LA.
Simply bring the items in and we’ll gladly process the request. Don’t forget your invoice!
If any items from the online store are received by Brother’s past the 14-day limit, the items will either be
accepted for a store credit back to the customer or they will be shipped
back to you and the shipping fees will be charged to your original payment method.